About Customer Support Chatbot

Support bot that actually helps. Reads your docs/FAQ/policies via RAG, can look up order status via API, creates tickets, and hands off cleanly to humans in Intercom/Zendesk/Crisp with full conversation context.

What We Deliver

Web chat widget
RAG over knowledge base
Order/account lookup integration
Ticket creation in Intercom/Zendesk
Human handoff flow
Analytics dashboard

Tools & Platforms We Use

Claude / GPT

Pinecone / Weaviate

Intercom / Zendesk

Crisp

Our Process

1

Audit & Assessment

We analyze your current state, identify gaps, and benchmark against competitors.

2

Strategy & Planning

We create a detailed action plan with priorities, timelines, and measurable KPIs.

3

Implementation

Our specialists execute the strategy with precision and attention to detail.

4

Monitor & Optimize

We track results, analyze performance, and refine continuously for improvement.

Customer Support Chatbot